Parent Partnerships 

At Charlton Nursery & Preschool, we believe that parents and staff need to work together in a close partnership to enable our children to receive high quality care and education. This prepares us to meet each child’s individual needs. We understand that parents are experts in their child’s lives and we strive to work with each family from the very beginning of their journey with us. We welcome parents as partners and support a two-way sharing of information that helps establish trust and understanding. We are committed to supporting parents in an open and sensitive manner to include them as an integral part of our nursery community.

We offer initial settling in sessions for you and your child. This is an opportunity for you to meet your child’s Key Person who will welcome your child and enable a smooth and positive transition into nursery.

To keep our families informed with everything that happens at nursery, we have a number of robust systems in place. We offer daily ‘handovers’ at the end of each session whereby a member of staff will discuss what your child has been interested in during the session, friends they have played and key activities from the day. This is a great opportunity to raise questions and share information from home.

Additionally, we use an online application which enables instant and effective communication with our families. FAMLY enables us to share photographs of your child at nursery and it offers an opportunity for you to see how your child is doing in real time. This is also a great platform for you to send us updates from home including any trips or visits, holidays or new interests.  

We share information regularly through our monthly newsletters and through our social media pages. Our managers exercise an open door policy in our offices and we welcome daily conversations and communication with our families. This creates a relaxed, open and honest atmosphere and we always aim to be as flexible as possible with our communication to reach all our families.

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Flax Bourton Parents

My son, Charlie, joined Flax Charlton when he was 11 months old and has grown into a confident little 3+ year old. He’s always raving about his day each week. We are moving away and they’ve set such a high standard that we are struggling to find anywhere that even compares and we are very sad to leave! The nursery is clean, organised and full of everything a child needs to play and grow. All the staff are so caring and happy, and that really rubs off on the children. The food they serve is really varied and healthy, including organic produce which is really important to us. Thank you all so much for looking after Charlie for these past 2+ years, we will miss you! 

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